Our Advantage:
A Focus on Customer & Technical Service

For fastest service:
Call 800-813-6644
to order parts or schedule service.

When you can’t be down, service and parts are important. At Harpak-ULMA Packaging, we believe that establishing a close relationship with our clients is the best way to achieve customer satisfaction, and our focus on customer service sets us apart.

Contact Our Team


Customer Service

Harpak-ULMA Packaging offers Customer Service and Technical Assistance that quickly responds to the individual needs that arise.
Thanks to our extensive network of field technicians which offer exceptional after-sales service, Harpak-ULMA Packaging is able to be in close proximity of our clients, wherever it may be necessary to provide the service that is expected. Harpak-ULMA customer service representatives are just a phone call away. With a complete inventory of replacement parts Harpak-ULMA assures machine up-time!
Customer Promoters Drive Real Value:

Technical Service

Harpak-ULMA Packaging has one of the largest Technical Support networks in the world, characterized by its proximity, professionalism and quality.

Technical Service - Harpak-ULMA
Installation and Setup - Harpak-ULMA

Installation & Setup


AR Maintenance on Tablet

Harpak-ULMA Packaging Academy

Structured learning:  Each learning path is broken down into courses and modules to make learning and finding information quick and easy.


Tracking of progress and goals: Our online learning portal gives each learner their own dashboard, so you can track your progress and success along the way.


Checks for understanding.

Preventive Maintenance - Harpak-ULMA

Preventive Maintenance

Maintain your installation in a perfect operating condition to ensure higher productivity & profitability, and a shorter recovery time of your investment.
Harpak-ULMA offers a customized preventive maintenance service to ensure that the machine is always in optimal condition.
This option includes a set number of visits each year, during which Harpak-ULMA specialists will perform an exhaustive inspection of the entire installation, paying special attention to the various mechanisms, controls, and security devices.


Each Harpak-ULMA Packaging Machine is delivered with the following manuals adapted specifically for each installation:

TFS and Trave Manuals - Harpak-ULMA