FIELD SERVICE TECHNICIAN
Title: Field Service Technician
Summary: The associate will utilize their prior experience with industrial mechanical, electrical and PLC knowledge to troubleshoot customer issues with packaging machines. Ability and willingness to travel 60-70% of the time. This job requires that the applicant live in the posted State.
Time Utilization: This position will require travel up to 70% of the time for technical support. Schedule needs to be flexible to accommodate customer schedules.
Essential Duties and Responsibilities include the following (other duties may be assigned):
1. The associate will
trouble-shoot mechanical/electrical issues with various packaging equipment
machines. For example, tray sealers, fillers, dosers,
form/fill/seal equipment, case erecting, automatic loading, sleeving, cartoning, closing, flow wrap, shrink wrap, vertical and horizontal thermoforming.
2. Associate must be a self-starter and comfortable working with people in trouble-shooting and problem solving situations.
3. Must possess excellent communication and customer service skills. Must be team oriented and possess a strong commitment to quality.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must be capable of Allen Bradley PLC programming and trouble-shooting. B&R programming experience a plus. Experience with Compact Logic, Micro Logic, SLC500 and RS View. Electrical and mechanical knowledge is required in trouble-shooting problems
High school diploma or GED required. Technical schooling in electricity, electronics or equipment maintenance desired. A minimum of 2 years’ experience in field service in a related industry is preferred.
Ability to read and interpret documents including mechanical blueprints and electrical schematics.
Math Ability: N/A
Ability to assess and define problems, interpret instruction and act accordingly.
Computer Skills: Must have familiarity with MS Office Suite and Windows platform.
Certificates and Licenses: Current valid driver’s license and the ability to obtain a passport for travel.
Supervisory Responsibilities: N/A
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in a combination of shop/warehouse environments. Exposure to fluctuating hot and cold temperatures. Exposure to warehouse elements such as noise, dust, odors, fumes, oils.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The ability to lift and/or move up to 75 lbs. Ability to sit for extended durations when traveling by car or airplane. Regularly required to sit, stand, bend, reach, stoop, squat and move about a facility. Keen hearing and sight ability (close and distance vision) for detecting any abnormalities with the machines. Proper use of safety devices as required for the safe operation of all machinery, tools and equipment.
Harpak-ULMA Behavior Standard:
Maintain a positive work atmosphere by acting and communicating in a respectful manner so that associates get along with customers, clients, co-workers and management.
Interested and qualified applicants should send a resume to:
Harpak-ULMA Packaging, LLC
175 John Quincy Adams Road
Taunton, MA 02780