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Customer satisfaction.

  • One of the largest technical assistance service networks: proximity, professionalism and quality.
  • Regionally located customer service centers.
  • Spare parts delivery normally within in 24 hours.
  • Extra services for special campaigns.
  • Preventive maintenance service.

At Harpak-ULMA Packaging, we believe that establishing a close relationship with our clients is the best way to achieve customer satisfaction, and we constantly work with the customer service focus that sets us apart.


Customer Service


Harpak-ULMA Packaging offers Customer Service and Technical Assistance that quickly responds to the individual needs that arise.  Thanks to its extensive network of field technicians which offer exceptional after-sales service, Harpak-ULMA Packaging is able to be near its clients, wherever it may be necessary to provide the service that is expected.

Harpak-ULMA customer service representatives are just a phone call away, with a complete inventory of replacement parts Harpak-ULMA assures machine up-time!